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POWER ON STATE does not work

Comments

8 comments

  • Leonid Kryvoruchko

    The same issue on my device. Is it going to be fixed?

    0
  • Jewel Deng

    Leonid Kryvoruchko

    Hi,

    Sorry for the inconvenience.

    It is determined by our tech team that power-on state should work this way. 

    Please note that it is not an issue but an intentional firmware feature that the power of the

    device will remain off if inching is enabled regardless of the power-on state. 

    Your kind understanding would be much appreciated. 

    0
  • Leonid Kryvoruchko

    If that is not an issue than it is an important limitation and it should be mentioned in application, otherwise it is a bug.

    0
  • Jewel Deng

    Leonid Kryvoruchko

    Please note that this is a feature of the firmware, not the application, so it isn't specified in the application. 

    -1
  • Zubair Ahmad

    Pls note that your many customers need Power State ON feature in inching mode eagerly. It is giving hurdle the way we want to use the inching feature. If there is a option to select then why it ignore it on and react as off every time the power came. It become a useless switch if it not work this way.

    1
  • Jewel Deng

    Zubair Ahmad

    I understand this feature is important. However, this is a firmware feature that makes it act like that. We can only update the software. We will reach out to our partner device makers about the request concerning this firmware feature. However, it is up to them whether or not to take it. Many thanks for your kind understanding. 

    1
  • Sanjeevraghow

    I have the same problem and I AM not using Inching and my inching is off position. Then also if power goes off and when back Network and power LED Glow on position except switch. I have to Manually switch off and switch on then it work.

    1
  • Jewel Deng

    Leonid Kryvoruchko Zubair Ahmad

    We plan to make improvements on this feature. 

    Could you name some user scenarios when you need inching to turn on and off devices when

    power-on state is set as on? 

    0

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