Skip to main content
eWeLink Help Center Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. eWeLink Help Center
  2. How To and FAQ
  3. Help with eWeLink app

Help with eWeLink app

  • Troubleshooting Device Offline Issues in the eWeLink App
  • How to Set Delays Longer than an Hour?
  • A novel way to improve detection accuracy
  • Descifra los códigos de falla de emparejamiento
  • How to fix 'Failed to share. Please try again' error when trying to share devices in eWeLink V4.0 or above?
  • How does a WiFi device access to the eWeLink server?
  • The scenes in eWeLink app don't work
  • Unable to receive push notifications of a shared device from eWeLink app
  • Why can't TH devices be added to scene?
  • What should I do after I change my WiFi router?
  • Is there a way to replace the email/mobile number of eWeLink account?
  • TH10/16 not found when creating a scene
  • POWER ON STATE does not work
  • How to upgrade firmware of a device
  • How to share a device with another account in eWeLink app
  • Device offline
  • Can not receive push notification
  • We are not sure which account is device owner
  • Preset timers don't work
  • Can’t find any devices when pairing
  • In-App data missing
  • Power on state
  • Auto turn on/off
  • Network unavailable
  • Frequently log out and log in
  • Unable to share devices for V3.xxx
  • Unable to upgrade firmware
eWeLink Help Center
Powered by Zendesk