How To and FAQ

Others

• How to get various insider events?
• Watch Camera Live Feed on eWeLink Cast
• Level up Your Home Automation with eWeLink Scenes
• Permissions Requested by eWeLink

Help with Third Party Platforms

• How to download device & scene logs for data analysis
• Get voice reminds from Echo when eWeLink sensor's status changes
• Why can't I control my curtain/roller shutter in the Google home app?
• 401 error when linking Google Home
• How do you link eWeLink account in IFTTT app?
• How do you link eWeLink account in Amazon Alexa app?

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Account Accessibility

• Is it possible to use the same eWeLink account on multiple devices?
• What to do if you cannot log in eWeLink accounts
• How to reset your password for your eWeLink account in case you forgot it.
• Unable to Log In/Sign in
• Unable to sign up / register
• Unable to receive verification code

Help with eWeLink app

• How to Set Delays Longer than an Hour?
• A novel way to improve detection accuracy
• Descifra los códigos de falla de emparejamiento
• How to fix 'Failed to share. Please try again' error when trying to share devices in eWeLink V4.0 or above?
• How does a WiFi device access to the eWeLink server?
• The scenes in eWeLink app don't work

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