Skip to main content
eWeLink Help Center Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. eWeLink Help Center
  2. How To and FAQ

How To and FAQ

Others

  • How to get various insider events?
  • Watch Camera Live Feed on eWeLink Cast
  • Level up Your Home Automation with eWeLink Scenes
  • Permissions Requested by eWeLink

Help with Third Party Platforms

  • Can't Pair a Matter Device? Here are Some Tips
  • How to Connect Aqara Hubs to eWeLink?
  • How to Integrate eWeLink Supported Devices with Apple Home
  • How to Connect Philips Hue Bridge to eWeLink?
  • How to Connect IKEA DIRIGERA Hub to eWeLink?
  • How to Set up Matter Devices with eWeLink
See all 14 articles

Account Accessibility

  • Is it possible to use the same eWeLink account on multiple devices?
  • What to do if you cannot log in eWeLink accounts
  • How to reset your password for your eWeLink account in case you forgot it.
  • Unable to Log In/Sign in
  • Unable to sign up / register
  • Unable to receive verification code

Help with eWeLink app

  • Troubleshooting Device Offline Issues in the eWeLink App
  • How to Set Delays Longer than an Hour?
  • A novel way to improve detection accuracy
  • Descifra los códigos de falla de emparejamiento
  • How to fix 'Failed to share. Please try again' error when trying to share devices in eWeLink V4.0 or above?
  • How does a WiFi device access to the eWeLink server?
See all 27 articles
eWeLink Help Center
Powered by Zendesk