If you can't receive the verification code when trying to sign up or reset a password in the eWeLink app, please try the following solutions one by one.
- Check if the country code you select is correct, check if the phone number/ email address you entered is correct.
- Check if the verification code is in your junk mailbox or in spam SMS box. You may disable the blocking and send again.
- Check if you have clicked “send”. (V2.4.0 and higher versions auto-send the verification code)
- If you are getting a code by email, add the two email addresses below to your mailbox whitelist.
When all these attempts fail, please submit a feedback in the eWeLink App.
Comments
9 comments
Its not working i have correct country code and number but not coming verification code why
i don't
receive verification code
It doesn't work now
pas de code de verification aprés avoir appliqué toutes les méthodes prescrites plus haut §
Hola
Reiniciar la aplicación no acepta la clave. Realizo los pasos indicados pero el código no llega por correo electrónico.
It still isn’t working for me
I dont receive a verification code.
And it seems that to submit feedback in the app.... YOU NEED TO LOG IN...
Great support no doubt...
i do not receive code when using mobile phone. i do not forget my password. i reset it but no verification code. its been 3 days now. creating feedback in app everyday. until today no respond. how long i need to wait? i cannot control my house.
The app asking for email id to send a verification code
but I have made login with mobile number
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