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  1. eWeLink Help Center
  2. FAQ

FAQ

Help with Third Party Platforms

  • Why can't I control my curtain/roller shutter in the Google home app?
  • 401 error when linking Google Home
  • How do you link eWeLink account in IFTTT app?
  • How do you link eWeLink account in Amazon Alexa app?
  • eWeLink works with Google home

Account Accessibility

  • Is it possible to use the same eWeLink account on multiple devices?
  • What to do if you cannot log in eWeLink accounts
  • How to reset your password for your eWeLink account in case you forgot it.
  • Unable to Log In/Sign in
  • Unable to sign up / register
  • Unable to receive verification code

Help with eWeLink app

  • Descifra los códigos de falla de emparejamiento
  • How to fix 'Failed to share. Please try again' error when trying to share devices in eWeLink V4.0 or above?
  • How does a WiFi device access to the eWeLink server?
  • The scenes in eWeLink app don't work
  • Unable to receive push notifications of a shared device from eWeLink app
  • Why can't TH devices be added to scene?
See all 24 articles
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