How to Change the Email Address or Phone Number Linked to Your eWeLink Account

Question

How can I change the email address or phone number linked to my eWeLink account?

Answer

You can change the email address or phone number linked to your eWeLink account in the app.

Follow these steps:

1. Open the eWeLink app.
2. Go to Profile.
3. Tap Settings.
4. Tap eWeLink Account.
5. Tap Email Address or Phone Number, depending on which one you want to change.
6. Follow the on-screen instructions to bind the new email address or phone number.

Please note that the new email address or phone number must not already be registered with another eWeLink account.

Important: After the binding information is successfully changed, the previous eWeLink account associated with the old email address or phone number will be deleted.

If you have any other questions, feel free to reach out to us at support@ewelink.zendesk.com. To help us assist you more efficiently, please include as much detail as possible about the issue, along with any relevant screenshots.