How to Delete Your eWeLink Account?

Question

How can I permanently delete my eWeLink account?

Answer

You can delete your eWeLink account directly in the app by following these steps:

1. Open the eWeLink app.
2. Go to Profile.
3. Tap Settings.
4. Tap eWeLink Account.
5. Tap Delete Account.
6. Follow the on-screen instructions to complete the account deletion.

Important: Account deletion is irreversible. Once your account is deleted, your account data, device data, Scene configurations, and associated personal information will be permanently removed.

Please make sure you no longer need your account or its associated data before proceeding with the deletion.

If you have any other questions, feel free to reach out to us at support@ewelink.zendesk.com. To help us assist you more efficiently, please include as much detail as possible about the issue, along with any relevant screenshots.