Why Doesn't My Timer Run at the Correct Time?

Question

Why does my device's timer run earlier or later than the time I set?

Answer

If a timer does not run at the expected time, please check whether the Time Zone in the eWeLink app is set correctly.

You can check or change the Time Zone by following these steps:

1. Open the eWeLink app.
2. Go to Profile.
3. Tap Settings.
4. Tap Time Zone.
5. Make sure the selected Time Zone matches your current location.

After correcting the Time Zone, check whether the timer runs at the expected time.

If you have other questions, feel free to reach out to us at support@ewelink.zendesk.com. To help us assist you more efficiently, please include as much detail as possible about the issue, along with any relevant screenshots.