How to Check Whether Your Phone Is Connected to 2.4 GHz or 5 GHz Wi-Fi？

Question

How can I check whether my phone is connected to a 2.4 GHz or 5 GHz Wi-Fi network?

Answer

Many smart devices require a 2.4 GHz Wi-Fi network during pairing. If your device only supports 2.4 GHz Wi-Fi, make sure your phone is connected to the 2.4 GHz band before starting the pairing process.

You can check the Wi-Fi frequency on your phone using the methods below.

For Android Users

On many Android phones, you can check the Wi-Fi frequency directly in the system settings.

The exact steps may vary depending on the phone model. In general:

1. Open Settings on your phone.
2. Go to Wi-Fi, WLAN, or Network & Internet.
3. Tap the Wi-Fi network your phone is currently connected to.
4. Check the network details for information such as Frequency, Band, or similar.

If the network shows 2.4 GHz, your phone is connected to a 2.4 GHz Wi-Fi network.

For iPhone Users

iOS does not normally display the Wi-Fi frequency directly in the Wi-Fi settings. You can use Apple's AirPort Utility app to check the Wi-Fi channel.

1. Download AirPort Utility from the App Store.
2. Open Settings on your iPhone.
3. Scroll down and select AirPort Utility.
4. Enable Wi-Fi Scanner.
5. Open the AirPort Utility app.
6. Tap Wi-Fi Scan.
7. Find the SSID of the Wi-Fi network your iPhone is connected to and check its channel.

As a general guide:

• Channels 1–13 indicate a 2.4 GHz Wi-Fi network.
• Higher channel numbers generally indicate a 5 GHz Wi-Fi network.

Note: Available Wi-Fi channels may vary by country or region.

If you have any other questions, feel free to reach out to us at support@ewelink.zendesk.com. To help us assist you more efficiently, please include as much detail as possible about the issue, along with any relevant screenshots.