Why Doesn't a Shared Device Appear When Creating a Scene?

Question

Why can't I find a shared device in the device list when creating a Scene?

Answer

The owner account of a device has the highest level of control over that device.

To avoid potential conflicts between settings made by the device owner and shared users, devices shared through Device Sharing cannot currently be used to create Scenes.

If you have any other questions, feel free to reach out to us at support@ewelink.zendesk.com. To help us assist you more efficiently, please include as much detail as possible about the issue, along with any relevant screenshots.